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Dell photo all-in-one printer 964, Never run out of ink again, Service and support – Dell 964 User Manual

Page 2: Recycling made simple, Features description, Exceptional performance. easy as

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NEVER RUN OUT
OF INK AGAIN!

The Dell Ink Management System

monitors

ink levels and notifies you before you run out

of ink – and gives you a direct link to Dell

online for easy ordering.

SERVICE AND SUPPORT

• One year of Next-Business-Day Exchange

Service

2

is standard on your 964 and provides

you with a replacement printer on the next

business day, limiting potential downtime

• You can upgrade your Next-Business-Day

Exchange Service

2

to up to three years

• You also have the option to upgrade to Dell

Printer Business Support. Business Support

provides direct access to a dedicated queue

staffed with advanced level Technicians who

are A+ or MCP industry-certified. Business

Support is designed to reduce time to

resolution through software support,

escalation management and seamless

support with third party manufactories.

• You can use the Dell Online Support site for

the most up-to-date drivers and technical

information about your printer

RECYCLING
MADE SIMPLE

Recycling printers with Dell is easy, safe

and no charge to the customer. Visit

www.dell.com/recycling for details.

• Each Dell printer includes instructions

for returning an old printer for recycling

• Dell pays shipping charges for

printer recycling

• Cartridge recycling now available in most

Western European countries

Dell Photo All-in-One Printer 964

Subject to availability. Specifications are correct at the date of publication and may change without notice. Errors and omissions excepted. No part of this document forms part of a contract. Dell’s Terms and Conditions
of Sale and Service apply and are available on request and at www.euro.dell.com. 1. Actual print speeds will vary with use. 2. Replacement part or unit will be dispatched if necessary following phone-based
troubleshooting. Subject to parts availability, geographical restrictions and terms of service contract. Service timing dependent upon time of day call placed with Dell. Defective unit must be returned. Replacements may
be refurbished. Dell, the Dell logo and Dell Ink Management System are registered trademarks or trademarks of Dell Computer Corporation. Microsoft and Windows are registered trademarks or trademarks of Microsoft
Corporation. Paint Shop and Photo Album are trademarks of Jasc Software, Inc. ENERGY STAR is a registered trademark of the United States Environmental Protection Agency. CompactFlash is a registered trademark
of SanDisk Corporation. Dell disclaims proprietary interest in the trademarks and names of others. © 2005 Dell Computer Corporation. All rights reserved.

EU914/16September2005

Visit www.euro.dell.com for more information.

Exceptional performance.

Easy as

Features Description

Printer type

Colour multi-function inkjet printer

Functions supported

Print, copy, scan and colour fax

Design and colour

Compact design in two-tone colours of arctic white and alpine silver

Print speed

Up to 24 A4 pages per minute (ppm) black or 19 A4 ppm colour

Print resolution

4800 x 1200 dots per inch (dpi) maximum

Borderless printing

Up to A4

Onboard memory

32MB

Fax type

Integrated fax modem (33.6Kbps) with telephone adaptor

Fax memory

Up to 160 pages (standard resolution)

Auto redial

Yes

Speed dials

89

Broadcast groups

10; 30 fax numbers per group supported

Multi-page fax capability

Yes, plus automatic document feeder with 50-page capacity

Other fax features

Speaker (no microphone), 64-digit fax number support, caller ID (where supported),
call waiting disable support, telephone answering machine support, fax/telephone
mode with distinctive ring detection, confirmation/error/activity reporting,
pulse/tone mode, delay send, broadcast send, fax forwarding, fax forwarding and
print, junk fax block (where available), auto answering, print-to-fax function,
parallel handset detection support, parallel handset manual pickup support, digital
line detect and notify

Scanner type

Flatbed Compact Image Sensor (CIS) with a lighting system typically associated
with a CCD scanner, offering the dynamic range of a CCD scanner with the
compact size of CIS

Scanner resolution and depth Optical resolution max. 1200 x 2400 dpi, 48-bit colour depth. Max. interpolated

resolution, 19,200 x 19,200 (ADF – 600 x 1200 optical, max. interpolated 9600 x 9600)

Flatbed scan area

215 x 297mm

Copier type

Digital

Operating panel

Seven buttons – Icons only, 10-button keypad plus LCD display

Media types supported

Standard printer paper, inkjet photo paper, card stock, labels, envelopes

Media sizes supported

Letter, legal, excutive, statement, A4, B5, A5, A6, postcard (4" x 6" – 102 x 152mm),
Index card (3.5" x 5" – 88.9 x 127mm), Hagaki card (100 x 148mm), L, 2L, Banner,
Custom (8.5" x 17" - 215.9 x 431.8mm), Envelopes: 6.75, 7.75, 9, 10, DL, C5, C6, B5, A2
Baronial, Custom size, Chokei (3, 4, 40), Kakugata (3, 4, 5, 6)

Input capacity

100 sheets (ADF 50 sheets)

Output capacity

50 sheets (ADF 20 sheets)

Paper sensor

Automatic – senses type of paper

Paper feed

Centre pick

Ink cartridge type

Dell 964 print cartridges – tricolour or black plus an optional photo cartridge

Cartridge/printhead

Each ink cartridge includes a printhead in the cartridge

Black cartridge details

Single-colour (black), 24-picolitre, high-density pigment-based water-resistant ink

Colour cartridge details

Three-colour (cyan/magenta/yellow), 3/10 picolitre variable droplet printing system,
dye-based ink

Optional photo cartridge

Three-colour (light cyan, light magenta and black), 5-picolitre for colour, 9-picolitre
for black, pigment-based ink

Low ink warning

Included on printer driver via Dell Ink Management System

Additional ink

Available through Dell online or by telephone

Connectivity

USB 2.0 port

PictBridge

Yes

Standalone photo

Colour or Black (greyscale) photo printing, Slideshow, Print All Photos,

printing functions

Save Photos to PC, View Photos or Print, Print DPOF Selection (via PictBridge),
Print Index Page, Auto Preview Before Print, Auto Image Enhance, Editing: Crop,
Rotate, Resize, Brightness

Memory card slots

Yes – CompactFlash

®

I & II, Microdrive, Multi Media Card, Secure Digital, Memory

Stick, Smart Media, xD

Supported operating systems

Microsoft

®

Windows

®

XP, Microsoft Windows XP 64-bit, Microsoft Windows 2000,

Security

Kensington Lock-compatible

User guide

Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Norwegian,
Polish, Portuguese, Russian, Spanish, Swedish, Turkish (Softcopy Arabic & Hebrew)

Drivers

Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Norwegian,
Polish, Portuguese, Russian, Spanish, Swedish & Turkish

Power supply

110V-220V universal power block

Acoustics

Sound pressure: Printing – 45.6dBA, Scanning – 34.6dBA, Copying – 36.8dBA, Idle – silent

Certifications

ENERGY STAR

®

, PictBridge (CIPA)

Dimensions (mm)

488mm x 378mm x 246mm (operating)

Weight

9.98kg

Standard Service

One-year Next-Business-Day Exchange Service

2

Service Options

Upgrades to two- and three-year Next-Business-Day Exchange Service

2

available.

Upgrades also available to Dell Printer Business Support (Note: The term of the
Support Service and Business Support must be the same).