COWON X7 - Manual (Page 39)

39 COWON X7
+ I am still confused even after reading the
manual.
COWON website(www.COWON.com) provides
support for users of COWON products with FAQ
(Frequently Asked Questions).
Users are strongly encouraged to check out the
website for further information regarding product
usages and firmware upgrades. For individual
inquiries, please contact us on-line as we will try
to help you as best as we can.
+ I would like to set the device as factory
default.
Device can be set as factory default by pressing
SETTINGS – SYSTEM – LOAD DEFAULTS.
+ The player does not turn on.
If the battery is completely discharged, charge the
battery before you start the player. The charging
time may vary depending on the battery’s
discharge status. If the player does not work at
all, press the RESET button.
For your information, RESET will just disconnect
the power and does not damage the product or
delete any files stored on the device.
+ The touchscreen / touch pad / buttons do not
work properly.
- Check if the power switch is positioned to HOLD.
- Touchscreen calibration can be done in
SETTINGS – SYSTEM – TOUCH CALIBRATION.
+ I can’t hear any sound.
Check if the volume is set to “0”. Check if there
are any files available in the player. If there is
no file in the player, you will not hear any sound.
Please note that corrupted files will result in a
noise or discontinued playback. Make sure the
earphones are connected properly. Impurities in
the earphone jack can cause a noise.
+ Files that I have stored do not appear in the list.
Each mode shows you a list of playable files only.
To view all files that you have stored, select the
Browser mode. Please note that System folder will
not appear in the Browser.
+ Troubleshooting