Troubleshooting guide – Coloronix 12″ Linear RGB Stick User Manual
Page 13

Page 13 – Coloronix RGBW Modular Lighting Manual V.2.2
Troubleshooting Guide
Problem
Possible Issue
Possible Fixes
Does not turn on
Electrical power is not
connected
Electrical power is less
than specific voltage
Electrical power is greater
than specific voltage
Does not respond to DMX
control signal
DMX control device and
data enabler are
addressed differently
Restart fixture
DMX cable is damaged
DMX control device is
disconnected or not
operating
LED fixture was not reset
after address change
Not responding to DMX
DMX addressing is
incorrect
Check control panel and
unit addressing
Wrong polarity settings
may be on controller
Check polarity switch
settings on controller
DMX cables may be loose
Check cable connectors
DMX control operation
flickers or is intermittent
Final DMX device in daisy
chain is not terminated
DMX cable is damaged
DMX control device is
operating at less than
25Hz
If there is a loss of signal
Non-data cables are being
used
Use only DMX compatible
cables
Signals are bouncing
DMX terminator is not
installed as suggested
Output is less than normal
Environment temperature
may be in excess of 0°C-
70°C (32°F-158°F)
Lens may be damaged or
dirty
DMX control or
RGB/RGBW channels may
be set at low level