Code Blue IA500-S SINGLE BUTTON ANALOG SURFACE MOUNT - Manual (Page 15)

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-144-E page 15 of 17
IA500
Administrator Guide
9 Troubleshooting
1. Check phone line
2. Is this a dial-up (1MB/POTS or ring down (hotline)) type service?
3. Loop Current: IA500 27mA to 50mA
4. Talk Battery: -24V DC to -48V DC
5. Ring Voltage: 90Vrms
Note: Only recommended for use on Bell POTS lines or dial tone provided by ToolVox ® ; locations with
private PBX head end phone systems should explore the rest of Code Blue’s speakerphone options.
Speakerphone programming manuals can be found at:
codeblue.com/Support/TechnicalSupport/downloads
If the IA500 doesn’t seem to be functioning properly, follow the steps below to test line loop current,
ring voltage and talk battery. These line levels are important to the proper function of the IA500.