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0 service procedure – Broadata Communications LBC-SPH4-1HB3-EIR User Manual

Page 13

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LBC-SPH4-1HB3-EIR User’s Manual
Link Bridge

TM

HDBaseT 3x Transmission System

Broadata Technical Support, (800) 214-0222

14

6.0 SERVICE PROCEDURE

6.1 Replacement Policy

Standard products found defective on arrival (DOA) will be
replaced, based on availability, within 24 to 48 hours anywhere
in the U.S. Please call Customer Service at 800-214-0222 for
information.

6.2 Return/Repair Service

The LBC-SPH4-1H3B-EIR System contains no user serviceable
components. If you have a problem with your unit, please contact
the Customer Service Department. To facilitate our return/
repair processing please contact Broadata Communications,
Inc. to obtain a Return Material Authorization (RMA). Please
include the following information:

Product model number

Serial Number

Complete description of problem

Hardware installation description

Broadata Communications, Inc.

2545 West 237th Street, Suite K

Torrance, CA 90505

1-800-214-0222

(310) 530-1416

(310) 530-5958 (Facsimile)

e-mail: [email protected]

Website: www.broadatacom.com