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2 support and service – BECKHOFF KL1512 User Manual

Page 15

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Appendix

KL1512

13


4.2 Support and Service

Beckhoff and their partners around the world offer comprehensive service
and support, making available fast and competent assistance with all
questions related to Beckhoff products and system solutions.

4.2.1 Beckhoff Support

Support offers you comprehensive technical assistance, helping you not
only with the application of individual Beckhoff products, but also with
other, wide-ranging services:

world-wide support

design, programming and commissioning of complex automation
systems

and extensive training program for Beckhoff system components


Hotline:

+49(0)5246/963-157

Fax:

+49(0)5246/963-9157

e-mail:

[email protected]


4.2.2 Beckhoff Service

The Beckhoff Service Centre supports you in all matters of after-sales
service:

on-site service

repair service

spare parts service

hotline service


Hotline:

+49(0)5246/963-460

Fax:

+49(0)5246/963-479

e-mail:

[email protected]


You will find further support and service addresses on our Internet pages
under:

http://www.beckhoff.com

.

4.2.3 Beckhoff company headquarters

Beckhoff Automation GmbH
Eiserstr. 5
D-33415 Verl
Germany

Phone:

+49(0)5246/963-0

Fax:

+49(0)5246/963-198

e-mail:

[email protected]


The addresses of Beckhoff’s branch offices and representatives round the
world can be found on the internet pages:

http://www.beckhoff.com

You will also find further documentation for Beckhoff components there.