Service – ART Pro Audio Pro VLA II - Two Channel Vactrol-based Compressor User Manual
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SERVICE
The following information is provided in the unlikely event that your unit requires service.
1) Be sure that the unit is the cause of the problem. Check to make sure the unit has power, all
cables are connected correctly, and the cables themselves are in working condition. You may want to
consult with your dealer for assistance in troubleshooting or testing your particular configuration.
2) If you believe the ART unit is at fault, go t
You may contact Customer
Service for more assistance, or directly request a Return Authorization for service in the “resources”
area of the website.
3) If you are returning the unit for service, pack the unit in its original carton or a reasonable
substitute. The original packaging may not be suitable as a shipping carton, so consider putting the
packaged unit in another box for shipping. Print the RA number clearly on the outside of the shipping
box.
4) Include, with your unit, a note with the RA number and your contact information including a daytime
phone number, preferably attached to the top of the unit.