Usb smartcable not recognized, Host does not boot, Purchase online – Zilog Z16FMC2 User Manual
Page 7: Contacting zilog customer support
Opto-Isolated USB SmartCable
User Manual
UM019506-0814
Page 7 of 8
USB SmartCable Not Recognized
Disconnect all other USB devices (including keyboard and mouse if you can use PS2 ports
instead). Ensure that USB SmartCable is plugged in directly with no intervening hub. If
this corrects the issue, reconnect devices one at a time to isolate the conflicting device.
Host Does Not Boot
Some systems with one or more other USB devices connected may not boot properly after
you connect the USB SmartCable. This issue is being investigated. In the meantime, the
workaround is to connect the USB SmartCable after the system starts.
Purchase Online
is available for purchase online from the Zilog Store
(Product ID #RD10039). To download the latest version of ZDS II, and to obtain the latest
software updates from Zilog,
Contacting Zilog Customer Support
To share comments, get your technical questions answered, or report issues you may be
experiencing with our products, please visit Zilog’s Technical Support page at
. For additional troubleshooting solutions, refer to ZDS II Online Help.