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Chapter 9 troubleshooting – Dukane Visual Presenter Camera 445 User Manual

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Chapter 9 Troubleshooting

This chapter describes problems you may encounter while using 445. If you have questions, please refer to related chapters and
follow all the suggested solutions. If the problem still occurred, please contact our distributors or service center.

No.

Issues

Solutions

1

Boot without power Make sure you have plugged in the power cord.

2

No image output
from the 445

1. Check the power.
2. Check the connection, Refer to

445 User Manual

Chapter 4 Installation and Connections 4.3
Connecting Devices

3. Check the [Source], refer to

445 User Manual

Chapter 7 Descriptions of major functions 7.1 I
would like to switch image sources

4. Check the settings for the source of the projector.

For the appropriate input selection of the projector,
refer to the projectors user manual

5. Check if DIP Switch is properly set. Refer to

445

User Manual Chapter 5 DIP Switch Settings

for

related settings.

3

Unable to focus

Probably the document is too close. Press [zoom -] on
the remote control or control panel. Or increase the
distance between document and lens, then press [AF].

4

Part of the image is
missing

Check the Auto Image setting of your projector.
Please refer to the user manual of the projector.

5

Forget the password
for turning on

Please contact your distributor or the service center.

6

Visual Presenter V1,
queue or other
application cannot
be run
simultaneously

Visual Presenter V1, queue and other application
software cannot be executed simultaneously. Only
one application can be run at the same time. Please
close the currently running applications and then
execute the desired application.