Dual XHD7720 - Manual (Page 30)

30
XHD7720 OPERATION
Troubleshooting - General
Problem Cause Action
Unit will not turn on
(no power)
Yellow wire not connected or incorrect
voltage Red wire not connected or
incorrect voltage
Check connections for proper
voltage (11~16VDC)
Black wire not connected Check connection to ground
Fuse blown Replace fuse
Unit has power
(but no sound)
Speaker wires not connected Check connections at speakers
One or more speaker wires touching each
other or touching chassis ground
Insulate all bare speaker wires
from each other and chassis
ground
Unit blows fuses
Yellow or red wire touching chassis
ground
Check for pinched wire
Speaker wires touching chassis ground Check for pinched wire
Incorrect fuse rating Use fuse with correct rating
Excessive skipping
Unit is not mounted correctly or backstrap
is not secure
Check mounting sleeve and
backstrap support
Physical defect in media (CD, CD-R or
CD-RW)
Check media for scratches
ERROR-01 appears
on display
Disc read error Press eject or RESET
ERROR-02 appears
on display
Focus error or disc is in upside down Press eject or RESET
PROTECT appears
on display
The WMA file is copy-protected by DRM
(Digital Rights Management)
Write disc using WMA files that
are not copy-protected
NO FILE appears
on display
Selected file is not available in direct or
alphanumeric search modes
Repeat search using valid
parameters
INVALID appears
on display
The file format is incompatible Write disc using valid audio
files with .mp3 or .wma file
extensions
Unit will not accept
a disc
CD mechanism position out of alignment Press and hold EJECT for 3
seconds to reset CD mechanism
position
CD transit screws still in place Remove 2 transit screws located
on top of the unit
PAIR FAILED
appears on the display
Pairing attempt has exceeded 90 seconds Retry pairing sequence. Pairing
must complete within 90
seconds.
Phone is not setup correctly to connect to
a bluetooth hands free device.
Check the device owner's manual
for instructions on enabling
Bluetooth.
Bluetooth device may not be compatible
with the BTM60.
Contact customer service for
more information.
BTM60 reset
Reset the BTM60 to clear the memory
of previously paired mobile devices and
to clear recent dialed/missed/received
phone calls from memory
From Bluetooth standby mode,
press and hold MODE for BTM60
reset.