Reference – DirecTV HDTV User Manual
Page 85
Reference
82
PROSCAN HIGH DEFINITION TELEVISION (HDTV)
LIMITED WARRANTY
What your warranty covers:
•
Any defect in materials or workmanship.
For how long after your purchase:
•
One year for labor charges.
•
One year for parts.
•
Two years for the picture tube.
The warranty period for rental units begins with the first rental or 45 days from date of
shipment to the rental firm, whichever comes first.
What we will do:
•
Pay any Authorized PROSCAN Digital Television Service Center the labor charges
to repair your HDTV.
•
Pay any Authorized PROSCAN Digital Television Service Center for the new or, at
our option, refurbished replacement parts and picture tube required to repair your
HDTV.
How you get service:
•
Call 1-888-903-HDTV and have your unit’s date of purchase and model number
ready.
•
A representative will troubleshoot your problem over the phone.
•
If the representative determines that you should receive service they will provide
you with name(s) of the closest Proscan Digital Television Authorized Service
Center(s).
•
Contact the Service Center and arrange for home service.
•
Show the Authorized Service Center Representative your sales receipt or other
evidence of purchase date or first rental.
What your warranty does not cover:
•
Customer instruction. (Your Owner’s Manual clearly describes how to install,
adjust, and operate your HDTV. Any additional information should be obtained
from your dealer.)
•
Installation and related adjustments.
•
Signal reception problems not caused by your HDTV.
•
Damage from misuse or neglect.
•
Batteries.
•
Images burned onto the screen.
•
A HDTV that has been modified or incorporated into other products or used for
institutional or other commercial purposes.
•
Acts of God, such as but not limited to lightning damage.