Troubleshooting – Taser CAM User Manual
Page 23

23
Troubleshooting
9
Troubleshooting the TASER CAM
Symptom
Cause
Possible Solution(s)
The TASER CAM recorder will
not charge fully or at all, but the
charge indicator light is flashing.
The battery may not be working
properly.
Replace the battery.
The TASER CAM recorder charge
indicator light will not come on.
The cable/charger is bad.
Use a different cable.
The wall outlet is not working.
Use a different wall outlet/socket.
The charging cable is
disconnected from the wall.
Make sure the cable is connected
properly.
The charging cable is not properly
inserted into the TASER CAM
recorder.
Make sure the cable is inserted
properly.
The TASER CAM recorder is
damaged.
Contact TASER International.
The TASER CAM USB indicator light
(Red/Green) will not come on.
The USB port is bad.
Use a different USB socket.
The USB cable is not properly
inserted into the TASER CAM
recorder.
Make sure cable is inserted
properly.
The TASER CAM recorder is
damaged.
Contact TASER International.
The TASER CAM recorder is
operating in extremely cold
conditions.
Contact TASER International.