Dynex DX-26L100A13 User Manual

Page 39

Troubleshooting

DX-26L100A13

Dark, poor, or no
picture (screen is lit),
but sound is good.

• Try another channel. The station may be

experiencing problems.

• Make sure that the antenna or cable TV is

connected correctly and securely. See
“Connecting a cable or satellite box” on
page 8 or “Connecting an antenna or cable
TV (no box)” on page 10.

• Make sure that Audio Only option is set to

Off. See “Playing TV audio only” on page 22.

• Adjust the brightness. See “Adjusting the

TV picture” on page 20.

• Make sure that the correct picture mode is

selected. See “Adjusting the TV picture” on
page 20.

• If you are using an antenna, the digital

channel signal may be low. To check the
digital channel signal strength, see
“Checking the digital signal strength” on
page 24.

• If you are using an antenna and the signal

strength is low, adjust the antenna or use a
highly directional outdoor antenna or
set-top antenna with a built-in amplifier.

• Make sure that the video cables are

connected securely to the back of your TV.

• The video cable(s) you are using may be

bad. Try a new set.

No color, dark
picture, or color is
not correct.

• Try another channel. The station may be

experiencing problems.

• Adjust the color saturation. See “Adjusting

the TV picture” on page 20.

• Make sure that the video cables are

connected correctly and securely to the
back of your TV.

• Make sure that the antenna or cable TV is

connected correctly and securely. See
“Connecting a cable or satellite box” on
page 8 or “Connecting an antenna or cable
TV (no box)” on page 10.

• If you are using an antenna, the digital

channel signal may be low. To check the
digital channel signal strength, see
“Checking the digital signal strength” on
page 24.

• If you are using an antenna and the signal

strength is low, adjust the antenna or use a
highly directional outdoor antenna or
set-top antenna with a built-in amplifier.

Only snow (noise)
appears on the
screen.

• Try another channel. The station may be

experiencing problems.

• Make sure that the antenna or cable TV is

connected correctly and securely. See
“Connecting a cable or satellite box” on
page 8 or “Connecting an antenna or cable
TV (no box)” on page 10.

• If you are using an antenna, the digital

channel signal may be low. To check the
digital channel signal strength, see
“Checking the digital signal strength” on
page 24.

• If you are using an antenna and the signal

strength is low, adjust the antenna or use a
highly directional outdoor antenna or
set-top antenna with a built-in amplifier.

Problem

Solution

Dotted lines or
stripes appear on
the screen.

• Make sure that the antenna or cable TV is

connected correctly and securely. See
“Connecting a cable or satellite box” on
page 8 or “Connecting an antenna or cable
TV (no box)” on page 10.

• If you are using an antenna, the digital

channel signal may be low. To check the
digital channel signal strength, see
“Checking the digital signal strength” on
page 24.

• If you are using an antenna and the signal

strength is low, adjust the antenna or use a
highly directional outdoor antenna or
set-top antenna with a built-in amplifier.

• Make sure that the video cables are

connected securely to the back of your TV.

• The video cable(s) you are using may be

bad. Try a new set.

• Other devices (for example, surround sound

receiver, external speakers, fans, or hair
dryers) may be interfering with your TV. Try
turning off one device at a time to
determine which device is causing
interference. After you have determined
which device is causing interference, move
it further from the TV to eliminate the
interference.

Double images.

• Use a highly directional outdoor antenna,

cable TV, or satellite TV.

The picture has a
few bright or dark
spots.

• A few bright or dark spots on an LCD screen

is normal. It does not affect the operation of
this TV.

Good picture, but no
sound.

• Increase the volume.
• Unplug the headphones.
• Make sure that the sound is not muted.
• Make sure that the correct audio mode is

selected.

• Make sure that the audio cables are

connected correctly and securely to the
back of your TV.

• Make sure that the antenna or cable TV is

connected correctly and securely. See
“Connecting a cable or satellite box” on
page 8 or “Connecting an antenna or cable
TV (no box)” on page 10.

• If you are using an antenna, the digital

channel signal may be low. To check the
digital channel signal strength, see
“Checking the digital signal strength” on
page 24.

• The audio cable(s) you are using may be

bad. Try a new set.

Poor picture.

• Make sure that the room is not too bright.

Light reflecting off the screen can make the
picture difficult to see.

• If an S-VHS camera or a camcorder is

connected while another connected device
is turned on, the picture may be poor. Turn
off one or more devices.

Good sound but
poor color.

• Adjust the contrast, color, and brightness

settings.

Audio noise.

• Other devices (for example, surround sound

Problem

Solution

12-0204_DX-26L100A13 MAN_V1_EN.book Page 35 Monday, June 11, 2012 3:03 PM