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Digimate DGL20 User Manual

Page 23

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22

Other Information

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Perform the adjustments according to Instruction Manual. If the problem still

exists and you cannot correct the problem, stop using the DISPLAY and

contact your dealer or the nearest service center for further assistance.

SYMPTOMS

CHECK ITEMS

Make sure the power cord is firmly plugged in the

socket.
Make sure the power switch is turned on.
Make sure the AC socket is OK.

No picture

a) Power indicator

does not light up.

Check the Remote control. It may need new batteries
Make sure the DISPLAY is ON
Check if the signal cable is properly connected.

No picture

b) Power indicator

is green.

Increase the CONTRAST and/or BRIGHTNESS.
The DISPLAY is on power saving mode, touch the

keyboard or the mouse.
Make sure the DISPLAY is ON.

No Picture

c) Power indicator

is red.

Make sure the signal cable is properly connected.

Unclear picture,

Noise

Make sure the TV signal is being received or cables are

well connected.
Make sure the audio cables are properly connected.
Make sure the headphone is not connected.
Make sure the “Mute” function is not set.

No Sound

If picture is received, adjust to the TV system setting

correctly.

Display is too

dark or too bright.

Lower the contrast and brightness from OSD or input

device.

Display is not in

the center.

Adjust the image position using H-position or V-position

in OSD. (PC mode only)
Check if the power voltage is within the spec.

Display vibration.

Check if the signal cables are properly connected.

After-image

remains after TV

turns off

This is a characteristic of liquid crystal that will not cause

a malfunction and disappear after a few minutes

Distorted image Make sure the aspect ratio is set properly.

Purple image

Check if Proper signal type of “Component” or “RGB”

setting is set.

Out of Range

Check if the input signal is acceptable for display.

Green, red, blue,

white dots on

screen

This is a characteristic of liquid crystal. It will not cause a

malfunction.
Make sure battery’s power is ok, or wrong battery

polarity orientation.
Remove the obstacle between remote control and

DISPLAY.
Check if one of Key buttons is stuck which may cause a

malfunction.

Remote control

does not work

Note that the distance from DISPLAY should be less

than 15”.