ParkZone PKZ3480 User Manual

Page 10

Warranty Period:

Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties that the Products

purchased (the “Product”) will be free from defects in materials and

workmanship at the date of purchase by the Purchaser.

Limited Warranty

(a) This warranty is limited to the original Purchaser (“Purchaser”) and is not

transferable. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS

WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. This

warranty covers only those Products purchased from an authorized Horizon

dealer. Third party transactions are not covered by this warranty. Proof of

purchase is required for warranty claims. Further, Horizon reserves the right to

change or modify this warranty without notice and disclaims all other warranties,

express or implied.

(b) Limitations- HORIZON MAKES NO WARRANTY OR REPRESENTATION,

EXPRESS OR IMPLIED, ABOUT NON-INFRINGEMENT, MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCT. THE

PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT

THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF THE

PURCHASER’S INTENDED USE.

will, at its option, (i) repair or (ii) replace, any Product determined by Horizon

to be defective. In the event of a defect, these are the Purchaser’s exclusive

remedies. Horizon reserves the right to inspect any and all equipment involved

in a warranty claim. Repair or replacement decisions are at the sole discretion of

Horizon. This warranty does not cover cosmetic damage or damage due to acts

of God, accident, misuse, abuse, negligence, commercial use, or modification of

or to any part of the Product. This warranty does not cover damage due to

improper installation, operation, maintenance, or attempted repair by anyone

other than Horizon. Return of any goods by Purchaser must be approved in

writing by Horizon before shipment.

Damage Limits:

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR

CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR

COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE PRODUCT,

WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE,

OR STRICT LIABILITY. Further, in no event shall the liability of Horizon exceed

the individual price of the Product on which liability is asserted. As Horizon has

no control over use, setup, final assembly, modification or misuse, no liability

shall be assumed nor accepted for any resulting damage or injury. By the act of

use, setup or assembly, the user accepts all resulting liability.

If you as the Purchaser or user are not prepared to accept the liability associated

with the use of this Product, you are advised to return this Product immediately

in new and unused condition to the place of purchase.

Law: These Terms are governed by Illinois law (without regard to conflict of law

principals).

Safety Precautions:

This is a sophisticated hobby Product and not a toy. It must be operated with

caution and common sense and requires some basic mechanical ability. Failure

to operate this Product in a safe and responsible manner could result in injury or

damage to the Product or other property. This Product is not intended for use by

children without direct adult supervision. The Product manual contains

instructions for safety, operation and maintenance. It is essential to read and

follow all the instructions and warnings in the manual, prior to assembly, setup

or use, in order to operate correctly and avoid damage or injury.

Questions, Assistance, and Repairs:

Your local hobby store and/or place of purchase cannot provide warranty

support or repair. Once assembly, setup or use of the Product has been started,

you must contact Horizon directly. This will enable Horizon to better answer your

questions and service you in the event that you may need any assistance. For

questions or assistance, please direct your email to

[email protected], or call 877.504.0233 toll free to speak to a

service technician.

Inspection or Repairs

If this Product needs to be inspected or repaired, please call for a Return

Merchandise Authorization (RMA). Pack the Product securely using a shipping

carton. Please note that original boxes may be included, but are not designed to

withstand the rigors of shipping without additional protection. Ship via a carrier

that provides tracking and insurance for lost or damaged parcels, as Horizon is

not responsible for merchandise until it arrives and is accepted at our facility. A

Service Repair Request is available at www.horizonhobby.com on the “Support”

tab. If you do not have internet access, please include a letter with your

complete name, street address, email address and phone number where you

can be reached during business days, your RMA number, a list of the included

items, method of payment for any non-warranty expenses and a brief summary

of the problem. Your original sales receipt must also be included for warranty

consideration. Be sure your name, address, and RMA number are clearly written

on the outside of the shipping carton.

Warranty Inspection and Repairs

To receive warranty service, you must include your original sales receipt verifying

the proof-of-purchase date. Provided warranty conditions have been met, your

Product will be repaired or replaced free of charge. Repair or replacement

decisions are at the sole discretion of Horizon Hobby.

Non-Warranty Repairs

Should your repair not be covered by warranty the repair will be completed and

payment will be required without notification or estimate of the expense unless

the expense exceeds 50% of the retail purchase cost. By submitting the item

for repair you are agreeing to payment of the repair without notification.

Repair estimates are available upon request. You must include this request

with your repair. Non-warranty repair estimates will be billed a minimum of ½

hour of labor. In addition you will be billed for return freight. Please advise us of

your preferred method of payment. Horizon accepts money orders and cashiers

checks, as well as Visa, MasterCard, American Express, and Discover cards. If

you choose to pay by credit card, please include your credit card number and