Mossberg 69 - Manual (Page 10)

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SERVICE INSTRUCTIONS
Should your firearm, or any component of your firearm, require service kindly follow
these instructions:
Please note that the entire firearm must be returned to us before we can perform
any type of service.
We reserve the right to refuse service on Mossberg firearms which have had
modification and/or removal of metal from the firearm, including, but not limited to,
the barrel, chamber, receiver, and trigger assembly, or safety mechanism. We must
restore the firearm to factory original mechanical condition and charge for this work.
To send your firearm to Mossberg for service:
1. Make absolutely certain your gun is unloaded.
2. Do not send ammunition with your gun.
Send the complete firearm without add-on accessories.
Remove all accessories from your firearm such as scopes, slings, swivels, mounts,
etc. Please package the gun securely (be certain gun parts cannot shift harming the
firearm finish during shipment) in a suitable shipping container and ship the gun via
UPS or your chosen carrier, prepaid and insured, to:
Mossberg Service Center
101 Powdered Metal Drive
North Haven, CT 06473
Attn: Service Dept.
We do not accept C.O.D. shipments.
Include with your firearm a clear description of the problem and service you wish for
us to perform. Please give us a clear ship-to address, (no P.O. box numbers), your
daytime phone number and if possible, fax number. We suggest you place your
correspondence inside the package.
If you have questions, please call us at 1-203-230-5400 or email us at
[email protected]
To order parts from us – You may call your order to us at 1-203-230-5400 or you
may fax your order to 1-203-230-5479, or you can mail us your order at the above
address.
Please provide your name, address, city, state, zip and phone number.
We’ll need Model #, Serial #, Gauge, Finish, Part #, and Part Name.
We have a $7.50 (U.S.) minimum parts order charge. We accept most major credit
cards, money orders, and bank drafts.
Service outside of the U.S.A.
For Mossberg firearm parts and service requirements outside of the United States,
customers are requested to contact the closest Mossberg stocking dealer/
distributor.
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