Laerdal SimView - Manual (Page 45)

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Settings tab you can use the Unsaved simulations button to see simulations that have not been save by
error. You can view the simulation and then save it or if you want delete it.
Q: I can see my simulations on the SimView Server PC, but the video is frozen on my Instructor PC?
A: If the number of video cameras incl. the patient monitor is more than 2 some older laptops cannot play
the video. To solve the problem either reduce the number of cameras or upgrade the Instructor laptop PC
to the recommended hardware. See the user guide for Session Viewer.
Q: Windows was upgraded by the windows auto-upgrade, now my USB cameras don’t work?
A: The USB camera driver has been upgraded and you must remove the camera in SimView and the setup
the USB camera in SimView again.
Q: A USB device will not start. It used to work.
A: Please remove it from the device list and add it again. If it still doesn’t work, try to move it to a different
port.
Q: My USB camera is having issues working properly even after trying to move it to a new port and
reconfiguring it.
A: Make sure the newest drivers are installed.
Q: Why is the Instructor app referring to AVS system instead of SimView
A: This was the name of the Laerdal AVS software for which the Instructor Applications were originally
created.
Q: I can’t start a recording in the SimView browser, even though I have stopped and went to debrief in the
Instructor application.
A: In SimView browser click reload or pressF5, then you can start a recording from the SimView browser.
Q: The video feed is pixelated or bad. It usually looks ok.
A: The IP cameras will need to be rebooted once in a while after heavy use or many concurrent users. You
can do this by unplugging them from the network cable or by logging on to Operator mode and going to
reset camera.
Q: Why is there a 2 second delay in the video and sound when viewing through SimView?
A: The system aggregates the different audio and video sources and then relays them to any client logged on
to SimView Server. This makes it easy to view the all the feeds remotely, with as little effort as possible for
the end user, but unfortunately the aggregation and relay add a delay.
Q: How much space does my video recording take up on the hard disk?
A: Have a look in chapter 5.2.4 on page 14. There is information here that provides sample file sizes based
on the resolution level and length of the recording.