HITEC Optic 5 2.4 - Manual (Page 22)

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Service & Support Service & Support
Service & Support
Hitec Service
12115 Paine St. Poway CA 92064
1-858-748-6948
E-mail: [email protected]
Hitec Customer Service
Help is available from Hitec customer service through phone support and e-mail inquiries.
Our US office is generally open Monday thru Friday, 8:00AM to 4:30PM PST. These hours and days may vary by season. Every attempt is made to answer
all incoming service calls. Should you get our voice mail, leave your name and number and a staff member will return your call.
Hitec Website
Make plans to visit the Hitec website, www.hitecrcd.com, on a regular basis. Not only is it full of specs and other information about the entire Hitec
product line, our FAQ pages will eventually hold valuable information and updates regarding about the Spectra 2.4 module and Optima series of receivers.
The On-Line Community
One of the benefits of the extensive R/C online community is the vast wealth of archived knowledge available. Hitec sponsors forums on most of the
popular R/C websites where a Hitec staff member or representative tries to answer all manner of product related questions. Bringing together strangers
with common interests is proving to be one of the greatest gifts of the internet. If past history is any guide to the future, we are certain forums will be
started about the Hitec 2.4GHz system and several are certain to stand out as valuable archives of information.
Warranty and Non-Warranty Service
All Hitec products carry a two year from date-of-purchase warranty against manufacturer's defects. Our trained and professional service representative will
determine if the item will be repaired or replaced. To provide all the necessary information we need to administrate your repair, visit our website at
www.hitecrcd.com and download the repair form, fill it out and send in your item for repair.
Hitec-Multiplex China, Inc.
3F of Hong Li Bldg #1,
24W Jinfeng Rd,
Jinding Industrial Park,
Tangjia, Zhuhai, China
www.hitecrcd-china.com
Hitec and Multiplex Mission Statement