Go Power! GP-PWM-25 - Manual (Page 19)

Owner’s Manual | GP-PWM-25 Regulator
19
© 2010 Carmanah Technologies Corporation
Last revised: March 2010
9.2 Repair and Return Information
To return items:
1. Call your Carmanah dealer or Carmanah’s technical SUPPORT (1-800-667-
6527) to try and troubleshoot the problem.
2. Obtain an RMA # by calling your Carmanah sales representative or the RMA
department [email protected].
3. Ensure the RMA # is clearly visible on the outside of the package, or THE
PACKAGE WILL BE REFUSED.
4. For Returns from Canada, ship to Carmanah Victoria PREPAID at the following
address:
Carmanah Technologies
Building 4, 203 Harbour Road
Victoria, British Columbia
Canada V9A 3S2
5. For Returns from the US, ship to Carmanah PREPAID at the following address:
Gwynn Swartos or Gary Winters
FedEx Trade Networks
1750 Grant Avenue
Blaine, WA 98230
(360) 332-3080
6. Ensure the product is not shipped collect, unless approved by management prior
to Carmanah receiving said product, or THE PACKAGE WILL BE REFUSED.
7. Test items or items that are not under warranty, or units that are not defective,
will be charged a minimum bench charge of ($50.00 US) plus taxes and shipping.
8. A 15% restocking charge will be applied on goods returned and accepted as
“new” stock.