Maintenance, 3 fault codes – Glow-worm Betacom2 User Manual
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14.2 fault memory
• This menu allows you to display the 10 most recent failure
codes registered by the appliance.
• In order to display the fault code memory, simultaneously
press the buttons and for more than 7 seconds.
• The screen will display the first fault "1." (record) and after
"XX" (fault code).
• To display the other faults registered by the appliance, press
the button or .
• Press button
for more than 3 seconds to exit this menu.
• To erase the fault memory registered by the appliance, consult
the “Installation adjustments” chapter and use code “d.94”.
14.3 fault codes
i
IMPORTANT:
The faults described in this chapter should be carried
out by a qualified engineer and if needed by the After
Sales Service.
fault
codes Description
Cause
Solution
F00
Flow heating temperature sensor fault
Sensor open circuit
• Check the sensor’s connections.
• Check the wiring harness.
• Check the sensor.
F01
Return heating temperature sensor fault Return heating temperature sensor
disconnected
F10
Flow heating temperature sensor fault
Sensor short-circuit
F11
Return heating temperature sensor fault Return heating temperature sensor shorted.
F20
Overheating fault
Overheating safety device activated (97°C)
• Check the operation of the pump.
• Check the wiring harness.
• Check that the flow and return heating isolation
valves are open.
F22
Water pressure of the installation (<0.3
bar)
Return water valve closed
Pump disconnected
Leak in the installation
• Fill the installation.
• Purge the installation.
• Check the pump connections.
• Check the flow and return heating sensor
connections.
• Check that there are no leaks.
F23
Maximum temperature difference
reached between return and flow
heating
Water circulation fault
• Check the flow and return heating sensor
connection.
• Check the pump speed.
F24
Water circulation fault
Malfunction of the pump (excessively rapid
temperature increase)
• Check that the flow and return heating isolation
valves are open.
F26
Fault in gas valve motor.
Disconnected or defective cables
• Check the gas valve connections.
• Check the operation of the gas valve.
• Check the operation of the condensate pump (option).
F27
Flame detection fault.
Abnormal flame detection
• Check the flame detection electrode.
• Check the main board.
• Check the igniter unit.
F28
Ignition fault
No return gas / Insufficient gas flow
Gas valve incorrectly adjusted
Defective firing electrode and flame control /
Defective igniter unit
• Check the return gas circuit (gas valve open).
• Check the observe the flame picture and check the
CO
2
setting.
• Check the igniter unit connections.
• Check the state of the electrode (corrosion).
F29
Loss of flame during operation
F32
Incorrect air pressure
Incorrect fan speed.
• Check the entire flue system.
• Check the fan’s electrical connections.
F49
EBUS voltage fault
Fault in EBUS line
Short circuit in EBUS connector
• Check that the eBus controls are fitted and wired
correctly.
MAINTENANCE
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