Operation in cold temperatures, Contacting the technical support group – EXFO TG-300B Tone Generator User Manual
Page 19

TG-300B/LFD-300B FiberFinder
14
Operation in Cold Temperatures
Depending on the type of rubber jacket, the fiber can become very rigid in cold
environments. It is a good practice to warm the section of fiber you want to test
before installing it in the unit. It makes the installation easier and prevents
overstressing the fiber.
Contacting the Technical Support Group
To obtain after-sales service or technical support for this product, contact EXFO at
one of the following numbers. The Technical Support Group is available to take your
calls from Monday to Friday, 8:00 a.m. to 7:00 p.m. (Eastern Time in North America).
For detailed information about technical support, visit the EXFO Web site at
.
To accelerate the process, please have information such as the name and the serial
number (see the product identification label—an example is shown below), as well
as a description of your problem, close at hand.
Technical Support Group
400 Godin Avenue
Quebec (Quebec) G1M 2K2
CANADA
1 866 683-0155 (USA and Canada)
Tel.: 1 418 683-5498
Fax: 1 418 683-9224
Ver.
Mfg.
date
P/N
S/N
Made in Canada
QST442B
465 Godin Avenue
Vanier (Quebec) G1M 3G7 CANADA
****************
A
January 2006
542392-3D
TG300B
LFD300B