EXFO FLS-110 Optical Polarized Source - Manual (Page 12)

Troubleshooting 7
Contacting the Technical Support Group
To obtain after-sales service or technical support for this product, contact EXFO at
one of the following numbers. The Technical Support Group is available to take your
calls from Monday to Friday, 7:30 a.m. to 8:00 p.m. (Eastern Time in North America).
To accelerate the process, please have information such as the name and the serial
number (see the product identification label—an example is shown below), as well
as a description of your problem, close at hand.
Transportation
Maintain a temperature range within specifications when transporting the unit.
Transportation damage can occur from improper handling. The following steps are
recommended to minimize the possibility of damage:
³
Pack the unit in its original packing material when shipping.
³
Avoid high humidity or large temperature fluctuations.
³
Keep the unit out of direct sunlight.
³
Avoid unnecessary shock and vibration.
Technical Support Group
400 Godin Avenue
Quebec (Quebec) G1M 2K2
CANADA
1 866 683-0155 (USA and Canada)
Tel.: 1 418 683-5498
Fax: 1 418 683-9224
[email protected]
Ver.
Mfg.
date
P/N
S/N
Made in Canada QST442B
465 Godin Avenue
Vanier (Quebec) G1M 3G7 CANADA
**************** A
January 2006 542392-3D
FLS-100-XXX-XX
Source code Connector code