ENMET ISA-44-RAL-OD - Manual (Page 7)

ISA-44RAL-OD / ISA-44RAH-OD ENMET Corporation
3
2.0 Upon Receipt 2.0 Upon Receipt
2.1 Unpack
Unpack the ISA-44RAL(RAH)OD and examine it for shipping damage. If such damage is observed, notify both
ENMET customer service personnel and the commercial carrier involved immediately.
Regarding Damaged Shipments
N OTE : It is your responsibility to follow these instructions. If they are not followed, the carrier will
not honor any claims for damage.
q This shipment was carefully inspected, verified and properly packaged at our company and delivered to the carrier
in good condition.
q When it was picked up by the carrier at ENMET, it legally became your company’s property.
q If your shipment arrives damaged:
•
Keep the items, packing material, and carton “As Is.” Within 5 days of receipt, notify the carrier’s local office
and request immediate inspection of the carton and the contents.
•
After the inspection and after you have received written acknowledgment of the damage from the carrier,
contact ENMET Customer Service for return authorization and further instructions. Have your Purchase Order
and Sales Order numbers available.
q ENMET either repairs or replaces damaged equipment and invoices the carrier to the extent of the liability
coverage, usually $100.00. Repair or replacement charges above that value are your company’s responsibility.
q The shipping company may offer optional insurance coverage. ENMET only insures shipments with the shipping
company when asked to do so in writing by our customer. If you need your shipments insured, please forward a
written request to ENMET Customer Service.
Regarding Shortages
If there are any shortages or questions regarding this shipment, please notify ENMET Customer Service within 5 days
of receipt at the following address:
ENMET Corporation
680 Fairfield Court
Ann Arbor, MI 48108
734-761-1270 734-761-3220 Fax
2.2 Check Order
Check, the contents of the shipment against the purchase order. Verify that the ISA-44RAL-OD / ISA-44RAH-OD is
received as ordered. If there are accessories on the order, ascertain that they are present. Check the contents of
calibration kits. Notify ENMET customer service personnel of any discrepancy immediately.
2.3 Serial Numbers
Each ISA-44RAL-OD / ISA-44RAH-OD is serialized. These numbers are on tags on the equipment and are on record
in an ENMET database.