Digiframe DF-SCA401w - Manual (Page 23)

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10. Troubleshooting
10.1 Frequently asked questions
Question: There are strange lines on the scanned
image, or the image is not clear.
Answer: Check the following:
Are there scratches on the original, or is the original clean?
Remove any stains or dust from the original before
scanning.
Has the scanner been used for a long period of time
without cleaning and calibration? Follow the instructions for
"Cleaning the Scanner" and "Calibrating the Scanner", and
then try again.
Question: The original gets stuck halfway in the
feeding slot.
Answer: Press the Custom button. The scanner will back
out the original so you can remove the jammed original
from the output slot.
Question: The System LED blinks rapidly and no scan is
possible.
Answer: Check the following:
Is the memory card inserted properly into the memory card
slot? Re-insert the card and try again.
Is the SD card locked (set to write-protect)? Unlock the
card. (small switch on side of SD card)
Is the memory card full? The indicator blinks when the free
space on the memory card is below 1MB. Use another card
if necessary.
Make sure the memory cards are in FAT or FAT32 file
formats only, not NTFS or any other file format.
Did you insert the next original before the scanning
process of the previous one was completed? Power the