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Troubleshooting – Avalue AID-173SHR User Manual

Page 8

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8

Troubleshooting

No Power LED Indicator

Check if power cord and adapter is plugged.

Power Button Not Working

Check the certified technician

Brightness Buttons Not Working

Check if the MAX or MIN level is reached.

Volume Buttons Not Working

Check if the MAX or MIN level is reached.
Check audio setting in the operating system.

No Display

Check the graphic driver setting to see if the correct video output
device is selected.

Touch Screen Not Responding

Contact your certified technician.

Touch Screen Not Working
Correctly

Use software tool on the operating system to calibrate the touch
screen and make it accurate. Or contact the technician to calibrate
for you.

System Speakers Not Working

Check if the audio driver is properly installed in the operating system.
Check if the volume setting reaches MAX or MIN in the operating
system.

Camera Fails to Work

Contact your certified technician.

Other peripherals Not Working

Contact your certified technician.

Earphone Not Working

Check audio setting in the operating system.

USB Port Not Working

Unplug the peripheral and try again. Reboot the system if necessary.

Microphone Not Working

Check audio setting in the operating system.

System Fails to Boot up

Could be memory or storage failure. Contact your certified
technician.

System freezes

Press the power button for 5 seconds to force the system reboot.

[Note]
If you cannot get the system back to work, please contact the certified technician for
further inspection or return for repair service. Do not open the system by yourself if you
are not a certified technician.