ADLINK Food-D19 IP69k - Manual (Page 6)

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Manual_Giant_Food_Series.docx Page 6 of 47 pages Last change date: 25-Oct-11
Your PENTA product is warranted against defects in material and workmanship for the warranty
period from the date of shipment. During the warranty period, PENTA will as its option either repair or
replace defective products.
For warranty service or repair, the product must be returned to a service facility designated by PENTA
free of charge!
The foregoing warranty shall not apply to defects resulting from improper or inadequate maintenance
or handling by customer, unauthorised modification or misuse, operation outside of the product’s
environmental specifications, improper handling, shipment, installation or maintenance.
PENTA will not be responsible for any defects or damages to other products not supplied by PENTA,
which are caused by a faulty PENTA product.
3.4. Support, problems and failure analysis
A base knowledge about standard PC technology is required for using PENTA products which will
not be explained within this manual.
Before contacting PENTA, please visit the PENTA web page or the hard- and/or software
manufacturers web page. If you can’t solve the problem with this documents and/or updates by your
own, do not hesitate to contact PENTA by email or phone.
Please prepare yourself to answer a few questions like:
•
which PENTA product is concerned?
•
what serial number does this system have?
•
which BIOS version does this system have?
•
is this problem already reported (by whom/to whom)?
•
since when is the problem known?
•
etc……
3.4.1. Drivers
Drivers for your PENTA Giant / Food are available on provided Drivers & Manual CD or on
http://www.penta.de . If you experience any problems, please always download latest drivers for your
system on http://www.penta.de before contacting PENTA support team ( [email protected] ).
3.5. Maintenance and service intervals
There is no recommended service or maintenance interval for the PENTA Giant / Food as all of them
are made of highest quality, industrial components.
Nevertheless we suggest a complete system check after about 5000 hours of operation.