Ducane 3400 - Manual (Page 22)

22 www.ducane.com
TROUBLESHOOTING TROUBLESHOOTING
A
PROBLEM CHECK and CURE IMPORTANT
IGNITION SYSTEM Be sure that there is gas fl ow to the burners by attempting to match light your burners.
If match lighting is successful, the problem lies somewhere in the ignition system and
will need to be checked.
MAIN GRILLING BURNERS
ƽ CAUTION: Always turn the gas supply off at the tank before
proceeding with any troubleshooting procedures.
If, for any reason, the snap ignition fails to ignite the main grilling burner(s), repeat the
lighting procedures described on the grill control panel.
ƽ WARNING: The hood must be in the full open position any
time you attempt to light your grill. Failure to open the
hood could lead to delayed ignition resulting in bodily harm.
After shutting off the main gas supply, remove the cook grate and heat distribution
plates. Turn snap igniter counter clockwise and check if the electrode is sparking to the
igniter tube. Try the snap igniter several times.
If the main burner(s) still fails to ignite, make
sure that there is gas fl owing to the burner(s) by
attempting to match light the burner(s). If the
burners will match light, then proceed with the
ignition checkout.
If for any reason the igniter system is still
inoperative, follow match lighting instructions.
BURNERS WITH POOR FLAME Check to be sure burner ports, shutter, end of the burner (venturi) and orifi ce(s) are free
of any obstructions. Also, if your grill has been stored over a prolonged period of time,
check to make sure no spiderwebs have been formed in the shutter end of the burner
(venturi) or over orifi ces. If you still have a poor fl ame, please contact
dealer for futher assistance or call Customer
Service
ROTISSERIE BURNER ELECTRONIC
IGNITION With a fresh battery installed, push electronic ignition button and check if there is a
spark between the two electrode tips. There needs to be a 1/8” to 3/16” gap between
the electrode tips. If the gap is lesser or greater, carefully bend the electrode tips until
you have the correct gap of 1/8” to 3/16”(A). Verify that the battery is in good condition and
installed correctly. If so, try a new battery.
If for any reason the igniter system is still
inoperative, follow match lighting instructions.
SIDE BURNER IGNITION DOES NOT
WORK. Does burner light with a match? If match lights burner, check igniter (see
Sideburner Maintenance).
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web
site. Log onto www.ducane.com.