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Troubleshooting, Before you call – ASKO T731 User Manual

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TROUBLESHOOTING

If you experience a problem with your dryer, you should
review the following list of frequently encountered

situations. It could save you the cost and inconvenience
ofa service call.

Even though the product is underwarranty, if the problem
is not caused by defective product workmanship or
materials, you will be charged for a service call. Refer to
page 16 to determine what is and is not covered under

yourwarranty. Ifyou’restill notsure, contact theASKO
Advisory Center before you call a serviceman.

BEFORE YOU CALL

Before calling for service or contacting ASKO regarding

a warranty issue, make a note of the model name, type

number and serial number. The model is on the left front

of the control panel. The type plate with the type name
and serial numbers is located behind the door in the upper

left corner. (See illustration at right.)

Model Name

Type: WMxx

Type Name

------------

000000000000

12-dlglt

Serial

Number

The machine won’t start.

♦ Make sure the door is closed securely.

♦ Make sure the Power is turned on.

Check that you set the program or time correctly.

(Make sure Delay Start is not on.)

Check that the electric plug is securely in the

socket.

♦ Check the house breaker/fuses and the fuses on the

back ofthe dryer.

^ If all ofthe above options are eliminated, the overheat

protection has probably been activated. (See
below.)

The machine starts but it stops when I

reiease the power button.

The overheating protection has probably activated.

Clean the lint filter and let the machine cool down
before trying again. (See below.)

The machine takes too iong to dry my

iaundry.

♦ Check that the lint filter is clean.

♦ If you use dryer sheets (not recommended), you may

need to wash the lint filter with warm water and a soft
brush to clean any blocked holes.

♦ Be careful not to overload the dryer because the warm

air needs sufficient room to circulate properly and
the clothes need room to tumble freely.

♦ The laundry should only be damp when it comes out

of the washer. If it seems too wet, try using a faster
or longer spin cycle.

♦ Make sure the outside vent exhaust is not blocked.

My ciothes are coming out wrinkied.

♦ You should remove the clothes as soon as the dryer

signals the end ofthe cycle. If you can’t remove the
clothes right away, use the Anti-crease option.

Dry heavy fabrics together and light fabrics

together.

♦ Dry only permanent press items together.

♦ Dry in smaller loads.

♦ Use slower spin speeds.

♦ Use fabric softener in the rinse program.

You may be using the wrong wash temperature.

Try using a lower wash temperature, especially for

permanent press and delicate items.

The motoris running but the drum isn’t

turning.

♦ This usually means a belt is broken. Call a servicer.

The machine makes a funny noise.

♦ A slight rumbling may be heard when you first turn

on the dryer. This is normal and it should only last a
few seconds.

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