NordicTrack NTL17950 - Manual (Page 27)

TROUBLESHOOTING
Most treadmi!! problems can be solved by following the steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, please call our Customer Service Department toll­
free at 1-888-825-2588, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays).
PROBLEM: The power does not turn on
SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor
is plugged into a properly grounded outlet (see page 10). Use only a single-outlet surge suppres­
sor that meets all of the specifications described on page 10. Important: The treadmill is not com­
patible with GFCI-equipped outlets.
b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.
T ripped Reset
c. Check the reset/off circuit breaker located on the
treadmill frame near the power cord. If the switch pro­
trudes as shown, the circuit breaker has tripped. To
reset the circuit breaker, wait for five minutes and
then press the switch to the reset position.
PROBLEM: The power turns off during use
SOLUTION: a. Check the reset/off circuit breaker (see the drawing above). If the circuit breaker has tripped, wait
for five minutes and then press the switch to the reset position.
b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for five
minutes, and then plug it back in.
c. Remove the key from the console. Reinsert the key fully into the console.
d. If the treadmill still will not run, please call our Customer Service Department, toll-free.
PROBLEM: The displays of the console do not function properly
SOLUTION: a. Remove the key from the console and UNPLUG THE
POWER CORD. Remove the two indicated Screws
(4) from the front of the treadmill. Insert the tip of a
slotted screwdriver between the Hood (58) and the
Frame (28) and against the tab on the bottom of the
Hood in the location shown. Carefully lift the Hood
while pressing on the tab with the screwdriver. Repeat
on the other side. Remove the Hood.
Locate the Reed Switch (38) and the Magnet (40) on
the left side of the Pulley (131). Turn the Pulley until
the Magnet is aligned with the Reed Switch. Make
sure that the gap between the Magnet and the
Reed Switch is about 1/8”. If necessary, use a slot­
ted screwdriver to move the Reed Switch slightly.
Then, reattach the Hood (58). Run the treadmill for a
few minutes to check for a correct speed reading.
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