Service, How to obtain service – Maytag X9112VUV User Manual
Page 14
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SERVICE
BEFORE CALLING A SERVICE TECHNICIAN, CHECK THE FOLLOWING:
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1. Oven burner fails to light or oven does
not operate
a. power supply not connected
(pilotless ignition)
b. power failure (pilotless ignition)
a.
connect power, check circuit breaker or
fuse box
b.
an oven equipped with pilotless ignition
will not operate during a power failure or
if disconnected from power. See page 4
2. Popping sound heard when burner
extinguishes
This is a normal sound that occurs with some
The popping sound is not a safety hazard an
types of gas when a hot burner is turned off.
d will not damage the appliance.
3. Clock and/or oven light does not work
a. power supply not connected
b. bulb may be loose or burned out
c. malfunctioning switch
d. malfunctioning clock or loose wiring
a.
connect
power
supply,
check
circuit
breaker or fuse box
b. tighten or replace light bulb
c. call serviceman to check
d. call serviceman to check
4. Moisture condensation on oven
window, if equipped
a. it is normal'for the window to fog during
the first few minutes the oven is on
b. cloth saturated with water is used to
clean the window
a.
leave door ajar for one or two minutes to
aliow moisture to escape
b. Use a damp cloth to clean window to
prevent excess water from seeping
between the panels of glass
5. Oven temperature inaccurate
•
food takes too long or cooks too
fast
•
pale browning
•
food over-done on outside and
under-done in center
•
over browning
a. oven not preheated
b. incorrect rack position
c. incorrect use of aluminum foil
d. oven bottom incorrectly replaced
e. oven thermostat sensing device out of
holding clip(s)
a. preheat oven 10 to 15 minutes
b. seepages
c. seepages
d. replace oven bottom correctly
e.
reinstall
sensing
device
securely
into
clip(s) '
See Problem Chart on page 7
See baking tips on page 6
6. Poor baking results
See pages 4 to 7 for information on
baking
7. Oven smokes excessively during a
broil operation
a. food too close to burner
b. meat has too much fat
c. sauce applied too early or marinade not
completely drained
d. soiled broiler pan
e. broiler insert covered with aluminum foil
a. move broiler pan down one rack position
b. trim fat
c. apply sauce during last few minutes of
cooking. If meat has been marinated,
drain thoroughly before cooking
d.
always clean broiler pan and insert after
each use
e. never cover insert with foil as this pre
vents fat from draining to pan below
8. Poor broiling results
a.
oven set incorrectly
b.
incorrect rack position
a.
turn knob to broil
b.
raise or lower rack one position
HOW TO OBTAIN SERVICE
When your appliance requires service
or replacement parts, contact your
Dealer or Authorized Servicer. Use only
genuine factory. Consult the Yellow
Pages in your telephone directory
under appliance for the service center
nearest you.
If you are unable to obtain service, write
to us. Our address is found on the rating
plate. See inside front cover for location
of rating plate. Be sure to include your
name, address, and phone number,
along with the model and
numbers of the appliance.
serial
If you are not satisfied with the local
response
call
or
write
Maytag
Customer
Service,
240
Edwards
Street, S.E., Cleveland, TN 37311,
(615) 472-3500.
If you did not receive satisfactory
service through your servicer or Maytag
Customer Service you may contact the
Major Appliance Consumer Action
Panel. Include your name, address.
and telephone number, as well as the
model and serial numbers of the
appliance. Write to: Major Appliance
Consumer Action Panel, 20 North
Wacker Drive, Chicago, Illinois 60606.
MACAP {Major Appliance Consumer
Action Program) is an independent
agency sponsored by three trade
associations as a court of appeals on
consumer complaints which have not
been resolved satisfactorily within a
reasonable period of time.