Camera/computer communications, Troubleshooting – Kodak C713 User Manual
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Troubleshooting
If...
Try one or more of the following
Camera freezes up
when a card is
inserted or
removed.
■ Turn the camera off, then back on. Make sure the camera is turned off
before inserting or removing a card.
Memory card full.
■ Insert a new card (see page 3).
■ Transfer pictures to the computer (see page 37).
Delete pictures/videos (see page 14).
Memory card and
internal memory
full.
■ Transfer pictures to the computer (see page 37).
Delete pictures/videos (see page 14), or insert a new card
(see page 3).
Camera/computer communications
If...
Try one or more of the following
Thecomputerdoes
not communicate
with the camera.
■
.
■ Turn on the camera (see page 2).
■ Install new batteries (see page 1) or charge rechargeable batteries.
■ Connect the USB cable to camera and computer port (see page 37).
■ Install the software (see page 36).
Disconnect the USB cable. Close all software applications. Re-install
the software (see page 36).
■ Disconnect camera from the computer. Close all software applications,
reconnect camera.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
Disconnect the USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (see page 36).
■ Disconnect the USB cable. Close all software applications. Re-install
the software (see page 36).
WWW. kodak, com/go/support
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