Before calling for service – Sears KENMORE 911.47466 User Manual
Page 21
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To save you time and money, before making a service call, check the list below for any problem
you may feel you have with the performance of your range. If the problem is something you cannot
repair, use the Consumer Service Numbers located at the back of this manual.
When making
Bny callSf have the motiel number, repair parts list, use and care manual and the
date of purchase available.
BEFORE CALLING FOR SERVICE
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
control is flashing
"F"
followed by a
number or letter.
Range malfunction
Press the CLEAR/OFF pad Let the range
cool for 1 hour and place the range back into
an oven operation. If the problem repeats,
call for service.
Oven will not work!
totally inoperative.
No power to range.
a.
Check the household circuit breaker
or fuse box
b.
Check to make sure the range is
plugged in.
Foods do not bake
properly.
a. Oven is not preheated
a. Be sure to preheat until the tone
sounds
b.
Improper rack or pan
placement
b.
Maintain uniform air space around
pans and utensils See oven cooking
section.
e.
Oven vent blocked or
covered.
c.
Keep vent clear.
ef. Improper use of foil.
d. Racks should not be covered during
baking.
e.
Improper temperature
setting for utensil used
e. Reduce temperature 25 degrees for
glass or dull/darkened pans
f.
Recipe not followed.
f.
Check recipe and measurement.
g.
Improper oven control
calibration
g.
Check the temperature adjustment
foliowing this section.
h.
Range and oven rack
not level
h.
Check the installation instructions for
leveling
Oven temperature
seems inaccurate.
Oven control calibration
See oven cooking section
Oven light
does not work.
a.
Light switch is in off
position
a.
Check switch setting.
b.
Bulb needs replacing.
b
Check or replace light bulb
21
before calling for service continued