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Tips if something isn't working, No power, No picture – Philips MX3690B User Manual

Page 44: No sound, Remote does not work, Tv displays wrong channel or no channels above 13, Tips if something isn’t working

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T

ips

I

f

S

omething

I

sn

'

t

W

orking

P

lease make these simple

checks before calling for

service. These tips can save you

time and money since charges for
TV installation and adjustment of
customer controls are not

covered under your warranty.

No Power

No Picture

No Sound

Remote Does Not

Work

TV Displays Wrong

Channel or No

Channels Above 13

CAUTION: A video source (such as a video game, Compact Disc Interactive - CDI, or
TV information channel) which shows a constant non-moving pattern on the TV screen,
can cause picture tube damage. When your TV is continuously used with such a source
the pattern of the non-moving portion of the game (CDI, etc.) could leave an image
permanently on the picture tube. When not in use, turn the video source OFF. Regularly
alternate the use of such video sources with normal TV viewing.

Check the TV power cord. Unplug the TV, wait 1 minute, then reinsert plug into outlet
and push POWER button again.
Check to be sure outlet is not on a wall switch.

Check antenna connections on the rear of the TV. Are they properly secured to the
antenna plug on the TV?
Check the CABLE TUNING control for correct position.
Check PICTURE SOURCE control for correct position AUX, or S-VIDEO position
without a signal source will result in a blank screen.
Check the CLOSED CAPTIONS control. Some TEXT modes could block the screen.

Check the VOLUME and MUTE buttons on the TV and remote.
Check the TV SPEAKER NORMAL/OFF control for the correct position.
If attempting auxiliary equipment hook-ups, check audio jack connections and that the
auxiliary equipment is on and in the proper operating modes.

Check TV-VCR-CBL “System” buttons on the remote. Press the remote’s TV System
button to send commands to the TV; VCR System to sent to VCR; etc.

Check batteries. Replace with AA Heavy Duty (Zinc Chloride) or Alkaline batteries

if necessary.

Clean the remote and the remote sensor window on the TV.

Repeat chaimel selection.
Add desired channel numbers (ADD/DELETE CHANNELS control) into TV memory.
Check CABLE TUNING control for correct position.

This TV is equipped with protective circuitry that shuts the TV off in case of moderate
power surges. Should this occur turn the TV back on by pressing the POWER button
once or twice, or unplug and then replug the power cord at the AC outlet.
This feature is NOT designed to prevent damage due to high power surges such as those
caused by lightning, which is not covered by your warranty.

Cleaning and Care

• To avoid possible shock hazard be sure the TV is unplugged from the electrical outlet before cleaning.
• When cleaning the TV screen take care not to scratch or damage the screen surface (avoid wearing jewelry or using

anything abrasive- do not use household cleaners). Wipe the front screen with a clean cloth dampened with water. Use
even, easy, vertical strokes when cleaning.

• Gently wipe the cabinet surfaces with a clean cloth or sponge dampened in a solution of cool clear water and a mild soap

or detergent. Use a clean dry cloth to dry the wiped surfaces.

• Occasionally vacuum the ventilation holes or slots in the cabinet back.
• Never use thinners, insecticide sprays, or other chemicals on or near the cabinet, as they might cause permanent marring

of the cabinet finish.

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