XMART Optima-RACK 1K - Manual (Page 11)

USER MANUAL
Optima Rack 1-3K
___________________________________________________________________________________________________________________________________
(120217_EN) OPTIMA-RACK 1K-3K - 21
* Any of following codes indicated on
LCD:
1, 2, 3, 4, 11, 12, 13 o 41
* Continuous beep Internal Ups failure detected.
UPS working in any of following
modes:
1. UPS output powered in
BYPASS mode
2. UPS outlets powered off Call service support
Very short backup time Batteries can be discharged
because recent use.. Let UPS recharge batteries
during 6 hours before check
backup time again.
Battery can be degraded
because long lifetime. Batteries must be replaced by
new batteries.
* Intermittent: +
* 1 beep per second.
FANs blocked or damaged Check FANs and call service
support if problem cannot be
solved
13. CONTROL SOFTWARE
Our control software offers huge capabilities to monitor your UPS and configure key shutdown parameters. Also
event and data log are available in software options.
Main software features are:
• Friendly human interface to UPS.
• Controlled files saving and OS shutdown when blackout is detected.
• Configurable scheduled shutdown and Auto-tests
Some UPS models include software CD inside the box. Others allow software downloaded from our website:
www.xmart-ups.com.
USER MANUAL
Optima Rack 1-3K
___________________________________________________________________________________________________________________________________
(120217_EN) OPTIMA-RACK 1K-3K - 22
14. WARRANTY AND SUPPORT
Support: When a failure or problem is detected please check troubleshooting table in this manual. If problem cannot be solved
please contact authorized service center or authorized dealer.
Batteries: Rechargeable batteries can be charged and discharged hundreds of times. However they will eventually wear out. This is
not a defect or failure so that batteries wear out is not covered by warranty.
Battery lifetime will depend of operative conditions like working temperature and type and frequency of discharging cycles. Higher
the temperature shorter will be the lifetime. Frequent and deep discharging cycles also will short lifetime. For critical applications
batteries should be revised and replaced periodically.
Long storage without required recharging will wear out batteries. This situation is not covered by this limited warranty since this is
not considered as a defect. Check recharging instructions on user manual.
Conditions Limited Warranty “Xmart-PRO11”
1.- Subject to the conditions of this limited warranty, this product is warranted to be free from defects in materials and workmanship
at the time of its original purchase by end user and for subsequent period of 1 year on electronic parts and 1 year on batteries. This
standard warranty time could be extended depending on the country/region or as an option. Please check warranty times by
country/region in our web www.xmart-ups.com.
2.- If during the warranty period, this product fails to operate under normal use and service, due to defects in materials or
workmanship, authorized distributor or service center will, at their option, either repair or replace the product in accordance with
terms and conditions stipulated herein. Transportation expenses are not covered by this limited warranty.
3.- Warranty is valid only if the original purchasing document issued to original purchaser by authorized distributor or dealer,
specifying date of purchase, serial number and name of the dealer, is presented with the product to be revised. XMART and
authorized partners reserve the right to refuse warranty service if any of this information has been removed, changed or missing in
original purchasing document.
4.- If product is repaired or replaced, repaired or replaced product will be warranted for the remaining time of the original warranty or
for 90 days from date of repair or replacement, whichever is longer.
5.- XMART or their distribution/service partners reserve the right to charge handling fee if returned product is free of failure or out of
warranty period because any of the reasons described in this warranty.
6.- If product is out of warranty a reparation or replacement proposal will be sent to the user for his approval. If customer does not
approve reparation, `product will be available to be picked up during 60 days. After this period product would be disposed by service
center and user will not be able to rises any claim.
7.- Rechargeable batteries will definitively wear out even under normal operation and conditions. This is not a defect or failure so
that it is not covered by this warranty.
8.- Warranty does not cover product failures caused by: improper storage or longer than 6 months storage without required
recharging, inadequate installation or maintenance, misuse, accidents, fire or floods. In these cases warranty will be considered
void.
9.- This warranty does not cover product failures caused by installations, modifications or repair or opening of the product performed
by non authorized person.
10.- This product can include protection devices like input fuse or input breaker. Activation of this kind of devices is not a failure it is
caused by an improper product installation. Input fuse or breaker can be easily reset or replaced by user.
11.- This warranty does not cover damages produced during transportation from user to technical service caused by improper
packing of the product by user.
12.- Warranty time could be extended depending on market or products. Contact your authorized dealer for additional information.
13.- Warranty terms and conditions cannot be modified or extended by third parties without written approval of XMART.
Limited Warranty “Xmart-PRO11”
- If hardware product fail to work as warranted above, the maximum liability of XMART under this limited warranty is expressly
limited to the lesser of the price you have paid for the product or the cost of repairing or replacement of any hardware components
that malfunction in conditions of normal use.
- In no event will XMART be liable for any damages caused by the product or the failure of the product to perform, including any lost
profits or savings or special, incidental, or consequential damages. XMART is not liable for any claim made by a third party or made
by you for a third party.
- XMART does not warrant that the operation of this product will be uninterrupted or error-free. XMART is not responsible for
damage that occurs as a result of your failure to follow the instructions intended for this hardware product.