Cabinet resonance, Care of the finish, Maintenance – Verity Audio Sarastro IIS User Manual
Page 8: Troubleshooting
SARASTRO II
OWNER’S MANUAL
R.2.0
September 2009
VERITY AUDIO
PAGE 8
Cabinet Resonance
Cabinet resonances are controlled in a very special way.
Their amplitudes are lowered and their frequencies are
increased. Because higher frequencies are more directional,
it will be most unlikely that they get the chance to reach
the listening point. Of course, the listening room has to be
properly treated. Also, traveling high-frequency sonic
waves attenuate faster than their low frequency
counterpart. A unique cabinet bracing arrangement can
break a wall resonance into multiple higher frequency
resonances that are not harmonically related. By doing so,
their amplitudes are greatly reduced. The cabinet
construction tolerances are so tight that only computer-
controlled tooling can cut panels with acceptable accuracy.
The cabinet rigidity lowers even more any chances of
coloration caused by unwanted vibrations. Special
materials are used to ensure stability of the cabinet in any
acoustical environment.
Care of the Finish
The black piano finish available for the SARASTRO II is
composed of high-grade Italian lacquer. You will only find
them on luxury pieces of furniture. They are long-lasting
finishes and need little care.
Never use any solvent or abrasives to clean your speakers.
To remove fingerprints, use a lint-free cloth moistened with
a few drops of water.
Use a clothes brush to clean the black velvet front panel. A
transparent packing tape works also very well.
The Verity Audio direct gold-plated solid-copper binding
posts have been specially designed to introduce a very low
impedance path for high-power signals. To keep it at its
best, we recommend cleaning them every year with one of
the special contact cleaners available on the market. The
best results can be obtained from products that have been
specially formulated for gold-plated connectors.
Maintenance
Verity Audio products are offering years of trouble-free
performance. If for any reason, your speaker needs
servicing, contact your authorized Verity Audio dealer or
call the Verity Audio service department at (418) 682-9940
(North America) or email us at [email protected].
Help is available from Monday through Friday from 9:00
A.M. to 5:00 P.M. Eastern Standard Time (EST), except on
holidays.
If you seem to have an operational problem, try to solve it
by referring to the information in the Troubleshooting
section of this manual. If you cannot quickly resume normal
operation, contact Verity’s experienced support personnel
at the above phone number.
Before contacting your Verity Audio authorized service
representative, make sure you have the following
information in hand.
• Serial numbers
• Place of purchase
• Nature of the problem
• Steps you have taken to solve the problem and the obtained results
A return authorization number is required for servicing any
of our products and it should be clearly identified on the
packaging before any shipment to our facilities. Every unit
shipped without return authorization number will be
returned to sender.
Troubleshooting
This section describes how to solve common problems you
may encounter when using your loudspeakers. Many
problems have simple solutions, so try these suggestions
before you call your dealer or Verity Audio support (see the
Maintenance section of this manual).
This section contains problems and solutions related to the
operation of your hardware. Try the solutions in the order
listed within each section.
OPERATIONAL PROBLEMS
Make sure:
1. all your audio apparatuses are plugged into a power
source and turned on. Their respective power light
indicators should be on;
2. every interconnect cable is connected properly and
firmly;
3. every interconnect cable conduct signal normally;
4. your audio equipment selectors and controls are
suitably adjusted (source selector, volume control(s),
mute selector, etc.);
5. your software (CD, LP, Tape etc.) is properly installed
and currently running;
6. the connections are secure and there are no leads
touching each other. See the Installation section for
details about connecting your loudspeaker.
Attempting to repair the product by non-
authorize technicians may void the warranty.