Troubleshooting – StarTech.com PCIIDE2 User Manual
Page 7

Instruction Manual
4
Troubleshooting
Q: When the computer is powered on, no video appears on the screen or the floppy drive light
stays on and the drive doesn’t work.
A: The cable may be plugged in backwards. Make sure the cable is plugged in correctly. This is
done by examining the cable to confirm the red stripe is aligned with Pin 1 on both ends.
Q: When I boot up my computer, I receive an “HDD Controller failure” message.
A: 1) First, make sure the port is enabled.
2) If the port is enabled, check that all cables are connected properly, including the power
cable.
3) Verify that no equivalent drive controller is active in the BIOS.
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