StarTech.com SV431H - Manual (Page 11)

Instruction Manual 8
Troubleshooting
Ensure that all cables are well seated. Label the cable for each computer to avoid confusion
when connecting to the SV431H.
Key Possible causes Solutions
Keyboard or mouse does
not work
• In Auto Scan,
computers using USB
keyboard and mouse
are not operable.
• Too many keyboard
or mouse drivers
installed.
• Press any front button to
select a computer, then use
the keyboard and mouse.
• Remove all unnecessary
keyboard and mouse
drivers.
Keyboard or mouse does
not work after switching
to a different USB
computer.
The USB computer
does not support plug-
and-play as specified
by the USB standard.
Update that computer’s
USB driver. Device hot
plug-and-play is one of the
basic USB specifications
Computer hangs
up while switching
computers.
USB computer
initialization takes too
much time.
Wait at least 5 second
before switching from one
USB computer to another
to ensure proper USB
communication
Auto Scan does not
switch PCs automatically
and the SV431H beeps.
All PCs are off or only
one PC is turned on.
Scan mode works for
power-on computers
only.
Turn computers on.