StarTech.com SV431DVIUA - Manual (Page 10)

Instruction Manual
7
Troubleshooting
Symptom Causes Solution
Keyboard or mouse does
not work
In Auto Scan mode, the
keyboard and mouse
are not operable.
Press any front panel
button to select a
computer, then use the
keyboard and mouse.
Newly installed USB device
does not work
Improper device driver
Device consumes too
much power.
Improper device
initialization
Re-install device driver.
The device should be
self-powered; add a
power adapter to the
device.
Be sure the USB cable
is well seated to ensure
communication
Computer hangs while
switching computers
Device initialization
takes too much time
Wait at least 5
seconds before
computer switching
to ensure proper USB
communication.
Turn off device
driver (not keyboard
nor mouse) before
switching.
Auto Scan does not switch
PC automatically and
SV431DVIUA beeps
All PCs are off or only
one PC is turned on.
Scan mode works for
power-on computers
only.
Turn computers on.
Poor video resolution Improper video settings
To adjust the optimal
video signal strength
corresponding to the
length or quality of DVI
cable, press the FUNC
button combined with
the other buttons.