StarTech.com DVI2VGA - Manual (Page 9)

Instruction Manual 6
Troubleshooting
If you’re having difficulty using the video scaler, try the following solutions based on the nature
of the problem.
No image is being shown on the display.
1. Ensure the video scaler is plugged in and receiving power. One LED indicator on the front
panel will be lit when the switch is receiving power.
2. Try selecting another input on the display and verify which input the scaler is connected
to. Most displays will have their A/V inputs marked with a number, so ensure the input
selected on the screen matches the physical connection between the scaler and the
display.
3. Verify cable connections between the input device, video scaler and display are snug.
Video quality is poor.
1. Verify cable connections between the input device, video scaler and display are snug.
2. Using lengthy cables may cause signal degradation. Try to locate the scaler as close to the
input device and display, as possible.
3. Enter the Picture Adjust sub-menu, ensure that Contrast, Brightness and Color are set
appropriately.