StarTech.com SVID2USB2NS User Manual

Page 11

Instruction Manual

Q7 : How can I get a minimum number of dropped frames during video capture?
A7 : The best recording performance depends on your computer system performance,

but you can also take some steps described below to improve your performance.
• Try lowering the resolution format you record in.
• Enable hard disk drive DMA ; Go to My Computer->Control Panel ->System-

>Hardware->Device Manager->Disk drives to setup.

• Try and make more available free space on the hard disk drive.
• Use a hard disk drive with speed of more than 7200 rotation per minute
• Disable Power Management in BIOS.
• Disable Power Saving mode of monitor.
• Close unnecessary/unused programs in your system.
• Defrag your hard disk.
• Try not to run any other program(s) during recording.

Q8 : I can preview video but when recording, the system crashed/hanged.
A8 : Please make sure you’ve install DirectX 9.0 or above.
• Your VGA card driver may be incompatible with DirectDraw, please update your VGA

driver.

• Too many programs might have occupied available memory.

Close unnecessary/unused programs.

• Please lower your hardware acceleration; you can go to My Computer->Control

Panel->Display->Settings->Advanced to adjust it.

Q9 : When I start the GrabBee software, program automatically closed.
A9 : Please check to see that your sound card driver was installed successfully.