Vermont Casting 1655 EN - Manual (Page 27)

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Vermont Castings Madison
4. This warranty does not cover a stove repaired by
someone other than a Vermont Castings Majestic
Products Company Authorized Dealer.
5. Damage to the unit while in transit is not covered by this
warranty but is subject to claim against the common
carrier. Contact the Authorized Dealer from whom you
purchased your Madison. (Do not operate the Madison as
this may negate the ability to process the claim with the
carrier.)
6. Claims are not valid where the installation does not
conform to local building and fire codes or, in their
absence, to the recommendations in the Owner's Guide.
7. The salt air environment of coastal areas, or a high
humidity environment can be corrosive to the porcelain
enamel finish. These conditions can cause rusting of the
cast iron beneath the porcelain enamel, which will cause
the porcelain enamel finish to flake off. This warranty does
not cover damage caused by a salt air or high-humidity
environment.
8. The Vermont Castings Majestic Products Company
shall have no legal obligation to enhance or update any
unit once manufactured.
IN NO EVENT SHALL THE VERMONT CASTINGS
MAJESTIC PRODUCTS COMPANY BE LIABLE FOR
INCIDENTAL AND CONSEQUENTIAL DAMAGES. ALL
IMPLIED WARRANTIES INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS,
ARE LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY. THIS WARRANTY SUPERSEDES ALL
OTHER ORAL OR WRITTEN WARRANTIES.
Some states do not allow the exclusion or limitations of
incidental and consequential damages or limitations on
how long an implied warranty lasts, so the above
limitations may not apply to you. This warranty gives you
specific rights and you may have other rights which vary
from state to state.
How To Obtain Service
If a defect is noted within the warranty period, the
customer should contact a Vermont Castings Authorized
Dealer with the following information:
1. Name, address, and telephone number of the
purchaser.
2. Date of purchase.
3. Serial number from the label on the back of the stove.
4. Nature of the defect or damage.
5. Any relevant information or circumstances, i.e.,
installation, mode of operation when defect was noted.
A warranty claim will then start in process. The Vermont
Castings Majestic Products Company reserves the right to
withhold final approval of a warranty claim pending a
visual inspection of the defect by authorized
representatives.
Warranty
Limited 3 Year Warranty
The Vermont Castings Majestic Products Company warrants
that your Madison
® will be free of defects in material and
workmanship for a period of three years from the date you
receive it, except that the handles, glass door panel, fireback
arch inserts, cement, and gasketing shall be warranted as
described below.
The Vermont Castings Majestic Products Company will
repair or replace, at its option, any part found to be defective
when the Madison is returned with shipping charges prepaid
to an Authorized Dealer. The customer must pay for any
Authorized Dealer in-home travel fees, service charges, or
transportation costs for returning the stove to the Authorized
Dealer. It is the dealer's option whether the repair will be
done in the dealer's shop or in the customer's home. If upon
inspection, the damage is found to be the fault of the
manufacturer, repairs will be authorized at no charge to the
customer for parts and/or labor.
Any Madison or part thereof that is repaired or replaced
during the limited warranty period will be warranted under the
terms of the limited warranty for a period not to exceed the
remaining term of the original limited warranty or six (6)
months, whichever is longer.
Limited 1 Year Warranty
The following parts of the Madison ® are warranted to be free
of defects in material and workmanship for a period of one
year from the date you receive it. These parts are the
handles, glass door panel, all firebricks, cement and
gasketing. Any of these items found to be defective will be
repaired or replaced at no charge, upon the return of said
part to an Authorized Dealer with postage prepaid.
Exclusions & Limitations
1. This warranty is transferable; however, proof of original
retail purchase is required.
2. This warranty does not cover misuse of the stove. Misuse
includes overfiring which will result if the stove is used in
such a manner as to cause one or more of the stove plates
to glow red. Overfiring can later be identified by warped
plates and areas where the paint pigment has burned off.
Overfiring in enamel stoves is identified by bubbling,
cracking, chipping and discoloration of the porcelain enamel
finish.
The Vermont Castings Majestic Products Company offers no
warranty on chipping of enamel surfaces. Inspect your stove
for any damage to the enamel prior to accepting it.
3. This warranty does not cover misuse of the Madison as
described in the Owner's Guide, nor does it cover a Madison
which has been modified unless authorized by a Vermont
Castings Majestic Products Company representative in
writing. This warranty does not cover damage caused by
burning treated wood, saltwater driftwood, or any fuel not
recommended in the Owner's Guide.