Shellab SSI5R-2 User Manual
Page 20
SHEL LAB SI6/SI6R Shaking Incubator Operational Manual
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Getting Assistance
Your incubator will provide years of trouble-free operation.
Should you require assi
stance, however, SHEL LAB’s
customer service and support is available to assist you.
If your unit is still covered under warranty, repair or
replacement will be made at no cost to you according to the
warranty given at the back of this manual. If the warranty for
your unit has expired, you can still return the unit for repair. If
the unit proves to be beyond repair, we will promptly inform
you of its condition and, if you want, return the unit to you.
Obtaining Nameplate Information
Before you contact customer service, obtain the following
information about your unit from the data plate at the back of
the unit. Use the spaces below to record the information.
________________________________________
Model Number
________________________________________
Serial Number
Returning Your Unit
If you need to return your unit for any reason, first contact
your customer representative for return authorization
number (RA#). Be sure to print the RA# clearly on the
package in which you ship your unit.
No return is accepted without:
prior authorization by SHEL LABS
a clearly visible RA# on the package.
SHEL LAB Contact Information
Please allow at least 24 hours from the time that you
contact our service manager for service to be scheduled.
Contact Information
Sheldon Manufacturing Inc.
P.O. Box 627
Cornelius, Oregon 97113
Phone: (503) 640-3000
Toll free: 1-800-322-4897
Fax: (503) 640-1366
Email:
Internet:
http://www.Shellab.com/~Shellab