Troubleshooting, Temperature – Shellab SGO3-2 User Manual
Page 12

12
TROUBLESHOOTING
TEMPERATURE
Temperature too high.
1/ Controller set too high-see section 6.3 
2/ Controller failed on 
– call Customer Service.
3/ Wiring error
– call Customer Service.
Display reads "HI" or "400"+.
Call Customer Service
Chamber temp spikes over set point and 
then settles to set point. 
Recalibrate
– see section 6.4.
Temperature too low
1/ High limit set too low
– see section 6.5.
2/ Controller set too low
– see section 6.3.
3/ Unit not recovered from door opening
– wait for display to stop
changing. 
4/ Unit not recovered from power failure or being turned off 
– ovens will
need several hours to warm up and stabilize. 
5/ Element failure 
– compare current draw to data plate.
6/ Controller failure
– call Customer Service.
7/ High limit failure
– confirm with front panel lights that Safety
Thermostat is operating correctly.
Display reads "LO"
1/ Bad probe or disconnected
– call Customer Service.
2/ If ambient temperature is lower than range of unit
– compare set
points and ambient temperature to rated specifications in section 9.0. 
 
Unit will not heat over a temperature that 
is below set point 
1/ On F suffix models confirm that fan is moving and that amperage and 
voltage match data plate 
– check for air movement in chamber.
2/ Confirm that set point is set high enough
–turn Safety Thermostat all
the way clockwise and see if OTP light comes on. 
3/ Check connections to sensor. 
4/ Check calibration 
– using independent thermometer, follow
instructions in section 6.4.
Unit will not heat up at all
1/ Check amperage
– amperage should be virtually at maximum rated
(data plate) amperage. 
2/ do all controller functions work? 
3/ Is the Safety Thermostat set high enough? 
– for diagnostics, should
be fully clockwise with the OTP light never on. 
4/ Has the fuse/circuit breaker blown? 
5/ Has timer turned unit off? 
Indicated chamber temperature unstable
Section
8
