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Troubleshooting – SAVV AVH-DDM101P User Manual

Page 14

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Troubleshooting

The following checklist can help you solve some problems which you may encounter when using the unit. Before consulting it, check the connections

and follow the instructions in the user manual. Do not use the unit in abnormal condition, for example without sound, or with smoke or foul smell can

cause fire or electric shock, immediately stop using it and call the store where you purchased it.

Problem

Possible cause

Solution

General

The unit will not switch on.

Car ignition is not on.

Cable is not properly connected.

Fuse is burnt.

Turn your car key in the ignition.

Check cable connection.

Replace fuse with a new fuse of the same capacity.

No sound

Volume is set at minimum or the mute

function is on.

Check the volume or switch the mute function off.

The unit or screen does not work normally. The unit system is unstable.

Press the RESET button.

TUNER mode
Unable to receive stations.

The antenna is not connected properly.

Connect the antenna properly.

Poor quality reception of radio station.

The antenna is not fully extended or it is

broken.

Fully extend the antenna and if broken, replace it with a

new one.

Preset stations are lost.

The battery cable is not properly connected. Connect the permanent live on the unit to the permanent

live on the vehicle.

USB mode
Unable to insert USB device.

The USB device has been inserted the

wrong way round.

Insert it the other way around.

The USB device cannot be read.

NTFS format is not supported.

Check that the file system is in FAT or FAT32 format. Due

to different formats, some models of storage devices or

MP3 players may not be read.