On Networks PL500P User Manual - Manual (Page 14)

Troubleshooting
14
Powerline PL500 Series Adapter
Basic Functioning
After you plug in the Powerline device, the following sequence of events should occur:
1. The Power LED lights.
2. After approximately 10 seconds, verify the following:
• The Power LED is lit solid green. The device is powered on.
• If the device is connected to a Powerline network, the Performance LED is lit.
• If the Powerline device is connected through the Ethernet port to a powered-on
Ethernet device, the Ethernet LED is lit.
Troubleshooting Tips
The adapter has Factory Reset and Security buttons.
• Pressing the Factory Reset button longer than 2 seconds does not reset the device.
• Pressing the Security button longer than 2 seconds does not activate security.
LEDs
The LEDs indicate activity and can be used for troubleshooting.
Power LED
• Off. The Powerline adapter is not receiving electrical power.
- Make sure that power is supplied to the electrical outlet and the Powerline adapter is
not plugged into an extension cord, power strip, or surge protector.
- Press the Factory Reset button on the Powerline device for 2 seconds to return the
device to its factory default settings.
• Amber. Power saving mode occurs when the Ethernet link is inactive. The Ethernet link is
inactive when:
- The Ethernet cable is unplugged.
- The peripheral device that is connected through the Ethernet port is turned off.
- The Powerline device is idle for 10 minutes.
The Powerline device returns to normal mode within 2 seconds once the Ethernet link is
active. Power saving mode is disabled by default.
Performance LED
• Off. The Powerline adapters cannot find each other. Make sure that the Powerline
adapters are plugged into wall outlets with power and that they use the same network
encryption key.