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13 statement of limited warranty – NORAC UC5-BC-AL Manual User Manual

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13 Statement of Limited Warranty

NORAC SYSTEMS INTERNATIONAL INC., also known as NORAC, warrants all equipment
of its manufacture to be free of defects in material and workmanship for a period of one year.
This warranty period is for a period of twelve months from the date the equipment is delivered
by NORAC or its authorized dealer to the purchaser. Items include control systems and
genuine replacement parts manufactured by NORAC. Auxiliary components not manufactured
by NORAC or NORAC rebuilt parts are covered by a 90-day warranty.

NORAC will repair free of charge items returned within the warranty period to one of
NORAC’s authorized service centers. In countries where NORAC maintains authorized
service centers, freight will be paid one way and returned by the same carrier unless instructed
differently. The purchaser is responsible that the item is properly packaged for shipment.
Shipping damage is not covered under this warranty.

NORAC or its authorized Service Center will repair or replace, at its option, any defective part

or component at no cost to the purchaser during the Warranty period. If service in the field is
required NORAC will authorize on-site repairs at no charge for parts and labor. Travel time,
travel costs and per diem expenses to and from the place where repairs are made, will not be
covered by this warranty.

For the nearest Service Center visit our website at

www.norac.ca

or call +1 306 664 6711 or

e-mail

[email protected]

.

Any evidence of, negligent or abnormal use, alteration of serial numbers, or repairs attempted
by other than NORAC authorized personnel or not using NORAC certified or recommended
parts, automatically voids the warranty. Normal wear is not covered under this warranty.

NORAC will not warranty any complaints relating to inadequate installation (unless the
installation was performed by NORAC), adjustments or calibration.

The forgoing states the entire liability of NORAC regarding the purchase and use of its
equipment. The purchaser agrees that NORAC accepts no liability for any consequential loss or
damage of any kind. The purchaser further agrees that the warranties contained herein are in
lieu of all other warranties, expressed or implied, and, specifically NORAC disclaims any implied

warranty regarding merchantability or fitness for a particular purpose. This paragraph is of no
force or effect in those jurisdictions, where the limitations of the type noted herein are
prohibited by law.

To ensure warranty coverage the customer must register within 30 days of their purchase by
either sending in a registration form included with the equipment or online at

www.norac.ca

.