Crisp Solutions UCommand-525 - Manual (Page 38)

— Appendix B
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Appendix B Appendix B
Troubleshooting
If you have trouble configuring or operating the UC-525, first check that
you have inserted the batteries correctly. Then check the items below.
Symptom Remedy
The UC-525 does
not operate your
device.
•
Move closer to the device. The maximum op-
erating distance is approximately 30 feet
(10m).
•
Ensure that you are aiming the UC-525 directly
at the device and that there are no obstructions
between the UC-525 and the device.
•
Ensure that you have used the learning func-
tion to configure the device.
•
Make sure that the desired device on the UC-
525 LCD panel has been selected.
You cannot oper-
ate a device even
after configuring
the device using
the learning func-
tion.
•
Make sure that you have correctly “mapped”
your device’s remote control to the UC-525.
•
Clear the device data from the UC-525 (bank
delete) and carry out the learning function
again.
•
Some original remotes have unstable timing or
complex IR signals which cannot be learned.
Try learning the commands from a different
remote control, such as a universal remote,
configured to control the respective device.
•
Don’t assign too many different remotes to the
same device layer (page 11).
•
A very few original remotes use an IR signal
that is out of the range of the UC-525’s capabil-
ity.
•
Some original remotes mix more than one
command to perform a function; UC-525 may
not be able to accurately record these layered
commands.