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Troubleshooting – Levana Jena V2 Manual User Manual

Page 20

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20

ISSUE

POSSIBLE SOLUTION

Equipment does not function

Confirm that the camera and monitor are ON

The battery may be depleted; charge battery

The power adapters may not be properly connected

No reception

Camera and monitor may not be properly paired; follow PAIRING instructions

Camera may be too far away from the monitor

Reception Interference (static)

The camera and monitor may be too far apart

The battery power may be too low

Other electronic devices may be interfering with the signal

The camera or monitor may be placed too close to many metal objects

Feedback (screeching, static)

The camera and monitor may be too close together

The volume on the monitor may be set too high

Noise (static, beeping)

Battery power may be too low

Picture works but there is no sound

Volume setting may be too low

Picture is black and white

Night vision LEDs may be ON; increase the amount of light in the room being monitored

Day/night vision is whitewashed

Ensure that night vision light sensor is pointed away from a wall and is not covered.

The rechargeable battery will
not charge

The power adapters may not be connected

Battery pack may not be properly connected inside the battery compartment

Maintenance

Clean the surfaces of the camera and monitor with a soft, fluff-free cloth

If the units become dirty, use a lightly damp cloth to wipe surfaces, taking care to not allow water into any openings

Never use cleaning agents or solvents

TROUBLESHOOTING