Troubleshooting – Levana Jena V2 Manual User Manual
Page 20
20
ISSUE
POSSIBLE SOLUTION
Equipment does not function
•
Confirm that the camera and monitor are ON
•
The battery may be depleted; charge battery
•
The power adapters may not be properly connected
No reception
•
Camera and monitor may not be properly paired; follow PAIRING instructions
•
Camera may be too far away from the monitor
Reception Interference (static)
•
The camera and monitor may be too far apart
•
The battery power may be too low
•
Other electronic devices may be interfering with the signal
•
The camera or monitor may be placed too close to many metal objects
Feedback (screeching, static)
•
The camera and monitor may be too close together
•
The volume on the monitor may be set too high
Noise (static, beeping)
•
Battery power may be too low
Picture works but there is no sound
•
Volume setting may be too low
Picture is black and white
•
Night vision LEDs may be ON; increase the amount of light in the room being monitored
Day/night vision is whitewashed
•
Ensure that night vision light sensor is pointed away from a wall and is not covered.
The rechargeable battery will
not charge
•
The power adapters may not be connected
•
Battery pack may not be properly connected inside the battery compartment
Maintenance
•
Clean the surfaces of the camera and monitor with a soft, fluff-free cloth
•
If the units become dirty, use a lightly damp cloth to wipe surfaces, taking care to not allow water into any openings
•
Never use cleaning agents or solvents
TROUBLESHOOTING