Problems – Clearplay CP-427-USB User Manual
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probleMs
If it appears that your DVD-Video player is faulty, first consult this checklist. It may be that something simple has been
overlooked.
Under no circumstances should you try to repair the player yourself; as this will invalidate the warranty. only
qualified service personnel can remove the cover or service this player.
no power
check if the power button on the front of the
•
player is set to on.
check if power plug of the mains cord is properly
•
connected.
check if there is power at the ac outlet by
•
plugging in another appliance.
no pictUre
check if the tV is switched on.
•
select the correct aV input on the tV.
•
check the video connection or cable.
•
check if channel selector is set to aV on the tV.
•
(see your tV manual for instructions).
distorted pictUre
press the VIDeo button to select the correct
•
video output mode.
check the disc for fingerprints and clean with soft
•
cloth, wiping from center to edge.
sometimes a small amount of picture distortion
•
may appear. this is not a malfunction.
ensure that only one video output is connected.
•
If connected through a Vcr or other recording
•
device, try connecting directly to the television
(this may be a result of anti-piracy measures.)
no color in pictUre
check the video settings in the setup menu.
•
the disc format is not according to the tV-set
•
used (pal/ntsc).
ensure DVD player is not connected through Vcr.
•
pictUre swinG
relocate the unit further away from possible
•
interference or emission source (e.g. radio, power
amplifier, radiator, powerful magnets, etc.).
disc cannot be plaYed
ensure disc is placed properly into the disc tray.
•
no aUdio on diGital oUtpUt
check the digital connections
•
check the Digital out menu to make sure that
•
the digital output is correctly set.
check if the audio format of the selected audio
•
language matches your unit capabilities.
tHe plaYer does not respond to tHe
reMote control
aim the remote control directly at the sensor on
•
the front of the player.
avoid all obstacles which may interfere with the
•
signal path.
Inspect or replace the batteries.
•
no soUnd
check audio connections.
•
If using a hi-fi amplifier, try another sound
•
source.
clean the disc.
•
check if the disc is defective by trying another
•
disc
no retUrn to start-Up screen wHen disc
is reMoved
check to see if the program requires another disc
•
to be loaded.
reset by unplugging the player from the power,
•
then connect the power again.
fUnction distUrbed
the normal function of the product may be
•
disturbed by external interference.
Disconnect and reconnect the power cord (may
•
be required to resume normal operation).