Accessing the help system on your phone, Understanding feature availability – Cisco 7970 Series User Manual
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An Overview of Your Phone
Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3)
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Accessing the Help System on Your Phone
Your phone provides a comprehensive online help system. Help topics appear on the touchscreen.
Understanding Feature Availability
Depending on your phone system configuration, features included in this Phone Guide might not be
available to you or might work differently on your phone. Contact your support desk or system
administrator for information about feature operation or availability.
You can access many features either by using a softkey or by pressing a line button. You can configure
some features but your system administrator controls most of them.
Here are some details about using softkeys and line buttons to access features:
If you want to...
Then...
View the main menu
Press
on your phone and wait a few seconds for the menu to display.
Main menu topics include:
•
About Your Cisco Unified IP Phone—Details about your phone
•
How do I...?—Procedures for common phone tasks
•
Calling Features—Descriptions and procedures for calling features
Learn about a softkey
or button
Press
, then quickly press a softkey or button.
Learn about a menu item
Press
, then quickly press the menu item on the touchscreen. Or, press
twice quickly with the menu item highlighted.
Get help using Help
Press
. After a second or two, press
again, or choose Help from
the main menu.
Feature
Softkey
Line Button Label and Icon
Call Back
CallBack
CallBack
Call Forward
CFwdALL
Forward All
Call Park
Park
Park
Call PickUp
PickUp
PickUp
Conference
Confrn
Conference
Conference List
ConfList
Conference List
Do Not Disturb
DND
Do Not Disturb
End Call
EndCall
End Call
Group Pickup
GPickUp
Group PickUp